August 16, 2017
  1. Welcome to Donor Services Online!

    This quick tour is designed to help you find your way around the site.

  2. Navigation

    You can click on a top-level navigation item (such as "Help" to go directly to that section OR roll over it to see sub-sections. Navigation items with sub-sections have a small triangle next to them.

  3. My Grants

    The Grant section features improved search results to simplify choosing an organization.

  4. Messages

    View confirmations and other communications from Donor Services in the Message Center.

  5. Mobile Friendly

    The site has also been optimized for mobile. Try it out on your iPhone or Android device.

Why is our Web site safe?


Your online security is very important to us. That is why The Foundation is committed to safeguarding your personal online information in order to keep it secure and confidential.


At The Foundation, our team works toward ensuring that all donor fund transactions, data transmissions and communications are completed in a secure online environment. To safeguard all financial and personal information, we:


  • Require both a user name and a password;
  • Use encrypted pages for password logins;
  • Retain all account data in secure systems;
  • Protect all E-mail originated from the Donor Services site and ensure that E-mail received by us is seen only by appropriate Foundation staff;
  • Maintain high standards for staff training, instilling a respect for the confidentiality of your personal information; and
  • Protect all financial and personal information, and use state-of-the-art security features.

When you sign in to Donor Services on The Site at http://secure.jewishfoundationla.org, your User Name and Password are sent over the Internet from your computer to ours using Secure Socket Layer (SSL) 256-bit encryption technology. It provides a high level of security and privacy for our donors when they access fund information, initiate online fund transactions, or send secure messages originated from Donor Services. SSL encrypts your personal information before it leaves your computer, ensuring that information exchanged online can only be read by our special decoding software.



More Information
Browser Requirements
Cookies
Cryptography
Credit Card data
Donor Funds Transactions on the Web and FAQ



Browser Requirements

You must use a browser that supports our secure 256-bit encryption to to prevent an unauthorized user to access to your Foundation client account data. Please keep your web browsers up to date.



Once you have signed in, you can check that your Donor Services session is secure in two ways:

  • Look for the small padlock icon usually located in the lower right corner of your Web browser window. A closed, or locked, padlock indicates a secure connection.
  • Look for the letters "https://" at the beginning of the Website address or URL in your Web browser. The "s" means secure

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive. Persistent cookies can be removed by following Internet browser help file directions.

The Foundation does not store encrypted personal information in the form of cookies. We use cookies so the browser will recognize you from page turn to page turn. Without cookies, you would need to constantly enter your username and password to access each page of the site. We also use cookies to scan connecting PCs for information, which helps us determine if an online session is genuine.



Reminder: Your computer must accept cookies or you will be asked to input your username and password on each page throughout the Donor Services site.



Cryptography

We utilize public-key cryptography (rather than same-key cryptography) to encrypt account information sent to and from The Foundation over the web.



Credit Card Data

We do not store sensitive financial data on our Web servers. Transactions involving credit cards or bank account data is transmitted in encrypted form to our processing gateway with only a limited set of data is stored locally. Our merchant gateway follows strict PCI compliance standards.



Donor Funds Transactions on the Web and Frequently Asked Questions


Q - How do I know the page I'm looking at is encrypted?
A - Your browser will tell you. In the bottom of the browser window, there will be an icon that tells you if the page has been encrypted. Don't type your password on a page that isn't encrypted.

Q - Does The Foundation send a command to browsers to not "cache" information accessed from Donor Services?
A - In order to provide optimum performance to those who visit our Donor Services, The Foundation does not send a "no-cache" command to browsers. If someone else might use your computer after you have visited Donor Services, we strongly recommend that you protect the privacy of your personal information by following your browser's instructions to "clear cache" or "history" or by closing your browser after you have completed your Donor Services session.

Q - What steps should I take to make Web donor fund transactions as secure as possible?
A - Do not share your password. Memorize your password so that others cannot find it and log on, pretending to be you. Don't write it down. Because of the power of the encryption noted above, the best chance someone else has of viewing your balances is to steal your password; don't give them that chance. Remember to sign off - The Foundation automatically signs you off after about 10 minutes of inactivity, but if you leave the computer signed on, someone else could step in and press the "back key" and view account information. Change your password regularly - This is an important step that you can perform at any time within the Donor Services session.

Q - What are some ways to avoid what's commonly called a "Trojan Horse" attack or virus on my computer?
A - DO NOT download any attachments from unknown sources. AVOID ever receiving file attachments ending in ".exe" as this is the most common protocol for transmitting a virus.

Q - How secure is your registration process?
A - We are very cautious during the registration for Donor Services transactions. First we verify your account information to ensure that it is really you who is registering. Rather than allowing instant access, we require that you send us and we receive by mail or fax a signed copy of our Access Agreement. Within 1-3 business days after we receive by mail or fax your original signed Access Agreement, you will receive an e-mail confirming that your user name and password have been activated and online access has been granted. Visit our Access Agreement Page.

Q - Does The Foundation use cookies?
A - Solely for the purpose of providing improved service, we will occasionally use a "cookie." A cookie is a small bit of information given to your browser by a website, which can later be retrieved. A cookie is a way for a website to recognize whether or not you have visited the site before. The cookie cannot be read by a website other than the one that "set" the cookie. We use cookies for administrative purposes, such as where we store a password, or where you are able to customize the information you see. Recording cookies at such points makes your online experience easier and more personal. Most cookies last only through a single session, or visit. They do not read your hard drive or contain any information that you have not already explicitly revealed. None will contain information that will enable anyone to contact you via telephone or E-mail. Your web browser can be set to inform you when cookies are set or to prevent them from being set. Reminder: Your computer must accept cookies or you will be asked to input your username and password on each page throughout the Donor Services site.

If you have any further questions about Donor Services, click the Help button for additional information. We also are here to help you by phone, just call (323) 761-8734 during regular business hours.

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